Explore the essential principles and practices of operations management with MGT311, a foundational course designed to provide students with a comprehensive understanding of the role and importance of operations in organizations. From process design to supply chain management, this course covers key concepts and techniques in operations management, empowering students to optimize processes, improve efficiency, and enhance organizational performance.
 
Course Highlights:
Introduction to Operations Management: Understand the scope and significance of operations management in organizations, including its role in delivering products and services to customers and its impact on overall business performance.
Operations Strategy: Learn about operations strategy formulation and execution, including the alignment of operations with organizational goals and objectives, competitive priorities, and market demands.
Process Design and Analysis: Explore techniques for designing and analyzing business processes, including process mapping, flowcharting, value stream mapping, and process improvement methodologies such as Lean and Six Sigma.
Capacity Planning and Resource Management: Gain insights into capacity planning techniques, including capacity analysis, bottleneck identification, and resource allocation, and understand how to optimize resource utilization to meet demand.
Inventory Management: Learn about inventory management techniques such as just-in-time (JIT) inventory, ABC analysis, economic order quantity (EOQ), and inventory control models, and understand their role in minimizing costs and maximizing efficiency.
Quality Management: Understand the principles of quality management, including Total Quality Management (TQM), continuous improvement, quality control, and quality assurance, and learn how to implement quality management techniques to achieve operational excellence.
Supply Chain Management: Explore the concepts of supply chain management, including supplier selection, procurement, logistics, distribution, and supply chain integration, and understand how to manage supply chain operations effectively to meet customer demands.
Project Management: Learn about project management principles and techniques, including project planning, scheduling, resource allocation, risk management, and project evaluation, and understand how to manage projects to deliver results on time and within budget.
Operations Performance Measurement: Gain proficiency in operations performance measurement techniques, including key performance indicators (KPIs), balanced scorecards, and benchmarking, and learn how to evaluate and improve operational performance.
 
Who Should Enroll:
MGT311 is ideal for students pursuing degrees in business administration, management, operations management, or related fields, as well as professionals seeking to enhance their knowledge and skills in operations management. This course is suitable for beginners with no prior background in operations management as well as those with some experience in operations looking to deepen their understanding of key concepts and techniques.